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WDX partners with FCA authorised firm to endorse their award winning CRM solution

WDX have partnered with FCA authorised firm, Thornbridge Investment Management LLP, as part of an ongoing effort to ensure suitability and conduct risk guidelines are met across their best practice product, WDX ONE, in line with the changing regulations in the industry. WDX ONE is a cost-effective pre-configured, best practice CRM solution for wealth and investment managers.

The upcoming MIFID II guidelines and the ongoing revision and tightening of regulatory policy around KYC and Suitability over the past few years, have demanded that wealth firms and banks demonstrate and deliver operational efficiencies and service levels previously unachievable. Today smart CRM systems are enabling smaller wealth management outfits to achieve the same optimal client service performance as many of the major banks – the beauty of CRM is that excellence in client service provision has become a level playing field.

WDX offers enterprise client management solutions that are designed to address the industry challenges around conduct risk and increased demand for levels of relationship management. This partnership will safeguard the WDX product roadmap for future developments required to reflect the change in the regulatory landscape of the wealth and investment industry.

As part of the WDX partnership, Thornbridge will also provide WDX clients with two optional products; a periodic client review to assess the level of suitability and an advice hotline to offer regulatory guidance at a low fixed monthly fee.

James Bedford, one of the founders of Thornbridge, commented: “We are delighted to be working with WDX to ensure suitability and help clients keep abreast of regulatory changes. WDX has a proven solution that addresses conduct risk and industry challenges and Thornbridge is excited to be part of this new initiative.”

For clients this partnership will alleviate the burden of regulation and reinforce suitability oversight ensuring that the correct information remains in line with the directives and modules of the FCA and other regulatory bodies. Matthew Yates, Product Strategy Director, WDX added: “The level of expertise and due diligence required around regulation can be overwhelming for most firms and the regulatory pressures are at an all-time high in the industry. WDX ONE ensures that firms can address the challenges around conduct risk and the partnership with Thornbridge allows us to continue to provide a suitable and compliant solution on a proven platform.”